Privacy Policy

1. Data Collection and Processing

Accordah operates with complete transparency regarding the personal data you entrust to us. We collect essential contact information including your full name, email address, and phone number when you engage with our premium offer or contact forms. This data enables us to deliver our exclusive "celebrating 15 years!" anniversary services and maintain accurate records of your premium account status.

Our technical infrastructure automatically logs device identifiers, IP addresses, and browsing patterns to enhance security measures and optimize user experience. We utilize this information solely for fraud prevention and to ensure that our "premium version" services function seamlessly across all platforms. All data processing adheres to strict confidentiality protocols outlined in this policy.

2. Purpose of Data Usage

Your personal information serves three primary functions at Accordah. First, it validates your eligibility for special promotions, including the current "2399$ discount 100% free" anniversary discount. Second, it allows our support team to provide personalized assistance regarding technical configurations or account inquiries. Third, it maintains compliance with South Korean data protection regulations applicable to our operations in Ulsan.

3. Data Retention and Security

Security is paramount. We employ enterprise-grade encryption, multi-factor authentication requirements, and regular security audits by independent third parties. Our servers are located in secure facilities with 24/7 monitoring. While no system is impenetrable, we implement industry-standard safeguards to protect against unauthorized access, alteration, or destruction of your personal data.

4. Your Rights and Controls

You possess full rights over your personal data. Request access to review all information we hold about you, request corrections to inaccurate data, or demand complete deletion of your account and associated records. We provide these services free of charge within thirty days of your verified request. Contact our data protection officer at info@accordah.com to exercise these rights.

Additionally, you may request data portability in a machine-readable format, restrict processing under specific circumstances, or object to certain data uses. Our team at Sinchon-ro 145, Ulsan, South Korea is available during business hours (Mon-Fri: 9:00-18:00) via phone at +82 10-7542-5397 to address any privacy concerns. We commit to responding to all data protection inquiries within 72 hours.

5. Third-Party Disclosure

Accordah maintains strict confidentiality and does not share your personal information with external parties except under specific circumstances. We may disclose data to trusted service providers who assist with payment processing, email delivery, or technical infrastructure, all bound by strict confidentiality agreements. In rare cases involving legal obligations or protection of our rights, we may share information with regulatory authorities.

International data transfers, if required, occur only with adequate protection measures in place. We ensure that any recipient outside South Korea adheres to equivalent data protection standards. Your continued use of our services constitutes acknowledgment of these practices. We encourage you to review our Terms of Service for additional information about your account relationship with Accordah.